We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, being unused, and in its original product packaging, also in the same condition as you received it. To start a return, you contact us at firstname.lastname@example.org. If your return is accepted, we'll send you the address for return, as well as the instructions on how to send your package and how to get the refund of the items you returned. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right. Contact us at firstname.lastname@example.org for solving the issue.